Privacy Policy

It's Poe Time LLC. (“Company”) is committed to protecting your privacy.  We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our website, located at ITSPOETIME.COM (“Site”) and Services (as defined in the Terms of Use).  Capitalized terms not defined in this Privacy Policy have the meanings given in our Terms of Use located at ITSPOETIME.COM/PRIVACY.

(a) Information Disclosed to Ad Networks.  We use third-party advertising companies to serve ads when you visit our Site. These companies may collect and use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services to you. If you no longer want to be contacted by one of our Clients through our Services, please unsubscribe directly from that Client’s newsletter or contact us directly to update or delete your data. We can remove or update your information within a reasonable time and after providing notice to the Client of your request.

Contact Information. Company welcomes your comments or questions regarding this Privacy Policy.  Please e-mail us at itspoetime@gmail.com or contact us at the following phone number: 646-820-8388 or 919-695-7511.

Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.

Types of Data We Collect.  “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the

Terms The website located at ITSPOETIME.COM (the “Site”) is a copyrighted work belonging to It's Poe Time(“Company”, “us”, “our”, and “we”).  Company markets, sells and delivers beauty products directly to customers via post or otherwise (collectively, with all other services provided through the Site and beauty products delivered through the post or otherwise, the “Services”).  Certain features of the Services or Site may be subject to additional guidelines, terms, conditions or rules, which will be posted on the Service or Site in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into this Agreement.

Payment Terms.  If you order Services, you agree to pay at the time of order the then-current applicable Service fee or price per product and any applicable shipping charges all as listed on the Site at itspoetime.com.  

You may change or cancel your service as described in the Cancellation, Billing, & Membership Status section of the FAQs. If you choose to cancel your service, you must notify the company at least 5 days before your next billing date. If you are dissatisfied with a product or products for any reason, we will refund your money so long as you contact Customer Service in writing or at 646-820-8388 and request a refund within thirty (30) days after delivery of the product(s) to the delivery address on your account.

Medical Claims. It's Poe Time LLC shall not be held liable for the medical claims made by customer testimonials. The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products and the testimonials made have not been confirmed by FDA- approved research. These products are not intended to diagnose, treat, cure or prevent any disease or ailment. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.  

Reselling. All orders of Products must be for your personal use only. By purchasing Products, you hereby agree not to resell or distribute such Products for any commercial purposes. All orders are subject to our acceptance or rejection based on Product availability, noncompliance with this Agreement or any other reason as determined in our sole discretion. For instance, if we have reason to believe that your order is not for personal use, we reserve the right to reject or cancel any order that you place. We also reserve the right, in our sole discretion, to take steps to verify your identity to process your order. We will either not charge you or refund the charges for orders that we cancel or do not process.

Product Disclaimer. We attempt to provide accurate descriptions of Products. We do not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a Product is not as described, your sole remedy is to return the item, unless otherwise specified in writing by us. We occasionally run promotions or provide limited-time offers for our Products. Please review the promotion or offer for eligibility and other terms and conditions. Read more about our product disclaimer in our Terms & Conditions.

4.2 Contributions.   By submitting suggestions or other feedback regarding our Services ("Contributions") in any way to It's Poe Time LLC., you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) It's Poe Time LLC. is not under any obligation of confidentiality, express or implied, with respect to the Contributions; (c) It's Poe Time LLC. shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) It's Poe Time LLC. may have something similar to the Contributions already under consideration or in development; (e) you irrevocably non-exclusively license to It's Poe Time LLC. rights to exploit your Contributions; and (f) you are not entitled to any compensation or reimbursement of any kind from It's Poe Time LLC. under any circumstances.

10.4 Copyright/Trademark Information.  Copyright © 2021, It's Poe Time LLC.. All rights reserved.  All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party that may own the Marks.

10.5 Privacy.  You should carefully read our full Privacy Policy before using the Service as it is hereby incorporated into this Agreement by reference, and governs our treatment of any information, including personally identifiable information you submit to us. Please note that certain information, statements, data, and content (such as photographs) which you may submit to It's Poe Time LLC are likely to, reveal your gender, ethnic origin, nationality, age, and/or other personal information about you. You acknowledge that your submission of any information, statements, data, and content to us is voluntary on your part and that It's Poe Time LLC. may process such information, within the terms of the Privacy Policy.

10.6 Notices.  We may notify you via postings on ITSPOETIME.COM

10.7 Lost Package Policy. If your package shows that its been delivered at usps.com, ups.com, or fedex.com and you still haven’t received it, no problem! Just file a claim with the appropriate carrier and provide us with the claim number via email, chat or phone call.

We are not responsible for lost or stolen items if your order has been shipped to the correct address that you provided on your order or any shipping address that you confirmed. Customers agree that It's Poe Time LLC. does not have any liability on the order once it's already been shipped. It will be in the position of the carrier and it's the responsibility of the customer to communicate with the carrier regarding the lost or stolen items. 

Please note that mail theft is punishable by law and is a federal crime, a felony that could result in prison time, the loss of the right to vote or hold public office, and significant fines. The taking of items through fraud, deception, or embezzlement are included within the definition of the crime. Mail theft includes but are not limited to: Hiding or destroying mail also constitutes mail theft, as does the purchase, receipt, or possession of mail that one knows was stolen. (Source: HTTP://CRIMINAL.FINDLAW.COM/CRIMINAL-CHARGES/MAIL-THEFT.HTML)